Return and
Exchange policy

Our exchange and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Also Need a Opening video of packaging 

Customized/personalized items are non returnable/refundable 

In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract.

If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.

The product is not accepted back if at least one of the components is missing:

  • Opening Video Required
  • Fully equipped equipment
  • a receipt proving the fact of purchase in the MYHADYA online store

The money for the goods will be returned within the terms established by the current legislation

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your Bank Account, within a 2-4 Working  days.

FAQs

My order hasn't arrived yet. Where is it?

You Can Track Your Order here   by submitting your AWB Number or registered mobile number. If you have any queries feel free to contact our customer care +91 9188 554 555 

Do you deliver on public holidays?

No we don't Non of Our delivery partners are available at the time. especially on eid, onam, x mas etc. our shop is open all non islamic holidays, you can directly collect from there. 

Do you deliver to my postcode?

yes we deliver All over India and world wide. 

Is next-day delivery available on all orders?

No, Personalized items takes 2-3 days to ready, if you need any urgent delivery you can connect our customer care +91 9188 554 555.

Do I need to be there to sign for delivery?

Some of the orders deliver through otp for ensure the security. if you collect from dtdc, professional or post no need of sign & otp. 

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